369jl Privacy Policy

01Introduction

369jl ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the 369jl platform. We understand that when you share your personal information with us — whether during registration, when making a deposit, or when contacting our support team — you are placing trust in us to handle that information responsibly.

This Privacy Policy describes how 369jl collects, uses, stores, shares, and protects personal data in connection with the operation of the 369jl online casino platform, accessible at 369jl.org. It applies to all registered users, visitors to the website, and any other individuals whose personal data 369jl processes in the course of its operations.

369jl operates within the Philippine regulatory environment and handles personal data in a manner consistent with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to the principles of transparency, legitimate purpose, and proportionality in all our data processing activities.

If you have questions about this Privacy Policy or how 369jl handles your personal data, please contact our Data Privacy Officer using the details provided in Section 14 of this Policy.

02Personal Data We Collect

369jl collects personal data through several channels, including account registration, platform use, payment processing, and customer support interactions. The categories of personal data we collect include:

2.1 Registration & Identity Data

When you create a 369jl account, we collect your full legal name, date of birth, residential address, email address, and Philippine mobile number. This information is required to create and maintain your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.

2.2 Identity Verification Documents

As part of our KYC process, we may request copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID), proof of address, and proof of payment method. These documents are used solely for identity verification and anti-money laundering compliance purposes.

2.3 Financial & Transaction Data

We collect records of all financial transactions conducted through your 369jl account, including deposit amounts, withdrawal requests, payment method details (such as GCash account references, Maya account references, or bank account details), and transaction timestamps. We do not store full payment card numbers.

2.4 Gaming Activity Data

We collect data about your gaming activity on the 369jl platform, including games played, wager amounts, game outcomes, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, fraud prevention, and regulatory compliance.

2.5 Technical & Device Data

When you access the 369jl platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data is used for security monitoring, platform optimization, and fraud detection.

2.6 Communications Data

We retain records of communications between you and the 369jl support team, including live chat transcripts and email correspondence. These records are used for quality assurance, dispute resolution, and regulatory compliance.

03How We Use Your Personal Data

369jl uses the personal data we collect for the following purposes:

369jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

04Legal Basis for Processing

369jl processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing required to perform our contract with you — including account management, payment processing, and game provision — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing required to comply with applicable laws and regulations — including KYC verification, anti-money laundering reporting, and regulatory compliance — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and platform improvement is carried out on the basis of 369jl's legitimate interests, where those interests are not overridden by your rights and interests.
• Consent: Processing for direct marketing communications and non-essential cookies is carried out on the basis of your consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05Data Sharing & Disclosure

369jl does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:

5.1 Service Providers

We share personal data with trusted third-party service providers who assist us in operating the 369jl platform, including payment processors (GCash, Maya, and banking partners), identity verification providers, game software providers, cloud hosting providers, and customer support technology providers. All service providers are contractually required to process personal data only on our instructions and to maintain appropriate security measures.

5.2 Regulatory Authorities

We may disclose personal data to PAGCOR (Philippine Amusement and Gaming Corporation), the National Privacy Commission, law enforcement agencies, or other regulatory authorities where required by applicable law, court order, or regulatory directive.

5.3 Anti-Money Laundering Compliance

In accordance with Philippine anti-money laundering laws, 369jl may be required to report certain transactions and related personal data to the Anti-Money Laundering Council (AMLC) or other competent authorities.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 369jl's assets, personal data held by 369jl may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

06Cookies & Tracking Technologies

The 369jl website uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how visitors use the 369jl website, helping us improve the platform experience. These cookies are only set with your consent.
• Preference Cookies: Used to remember your platform preferences, such as language settings and display options.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to use certain features of the 369jl platform.

07Data Retention

369jl retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Communications Records: Retained for up to three (3) years from the date of the communication, unless a longer retention period is required for dispute resolution or regulatory purposes.
• Technical & Device Data: Retained for up to twelve (12) months from collection, unless required for ongoing security investigations.

When personal data is no longer required for any lawful purpose, 369jl will securely delete or anonymize it in accordance with our data disposal procedures.

08Data Security

369jl implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 369jl platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the 369jl platform;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

While 369jl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 369jl Login credentials and for notifying us immediately if you suspect unauthorized access to your account.

09Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 369jl:

• Right to be Informed: You have the right to be informed about how your personal data is collected and processed, as described in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data 369jl holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data held by 369jl.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 369jl's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where processing is based on consent or contractual necessity.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that 369jl has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10Children's Privacy

The 369jl platform is strictly intended for individuals who are 21 years of age or older, in accordance with the minimum legal gambling age in the Philippines. 369jl does not knowingly collect personal data from persons under the age of 21.

If 369jl becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the 369jl platform, please contact us immediately using the details in Section 14.

11International Data Transfers

369jl primarily processes personal data within the Philippines. However, some of our third-party service providers — including cloud hosting and game software providers — may process personal data in other countries. Where personal data is transferred outside the Philippines, 369jl ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012.

By using the 369jl platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

12Third-Party Links

The 369jl website does not contain links to third-party websites. All navigation on the 369jl platform remains within the 369jl.org domain. This Privacy Policy applies solely to personal data collected and processed by 369jl through the 369jl.org platform.

13Updates to This Privacy Policy

369jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via the email address associated with their account and/or by displaying a prominent notice on the 369jl platform.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 369jl platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Privacy Policy periodically.

14Contact & Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 369jl, please contact our Data Privacy Officer:

Email addresses are displayed as plain text for informational purposes only and are not clickable links. For the fastest response, please use the live chat feature within your 369jl account dashboard. We aim to respond to all data privacy inquiries within thirty (30) days of receipt.