Your privacy matters to 369jl. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on the 369jl platform.
This Privacy Policy applies to all personal data collected by 369jl through the 369jl.org website and associated platform services. By registering an account or using the 369jl platform, you acknowledge that you have read and understood this Privacy Policy. Please also review our Terms & Conditions for the full framework governing your use of 369jl.
369jl ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the 369jl platform. We understand that when you share your personal information with us — whether during registration, when making a deposit, or when contacting our support team — you are placing trust in us to handle that information responsibly.
This Privacy Policy describes how 369jl collects, uses, stores, shares, and protects personal data in connection with the operation of the 369jl online casino platform, accessible at 369jl.org. It applies to all registered users, visitors to the website, and any other individuals whose personal data 369jl processes in the course of its operations.
369jl operates within the Philippine regulatory environment and handles personal data in a manner consistent with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to the principles of transparency, legitimate purpose, and proportionality in all our data processing activities.
If you have questions about this Privacy Policy or how 369jl handles your personal data, please contact our Data Privacy Officer using the details provided in Section 14 of this Policy.
369jl collects personal data through several channels, including account registration, platform use, payment processing, and customer support interactions. The categories of personal data we collect include:
When you create a 369jl account, we collect your full legal name, date of birth, residential address, email address, and Philippine mobile number. This information is required to create and maintain your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.
As part of our KYC process, we may request copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID), proof of address, and proof of payment method. These documents are used solely for identity verification and anti-money laundering compliance purposes.
We collect records of all financial transactions conducted through your 369jl account, including deposit amounts, withdrawal requests, payment method details (such as GCash account references, Maya account references, or bank account details), and transaction timestamps. We do not store full payment card numbers.
We collect data about your gaming activity on the 369jl platform, including games played, wager amounts, game outcomes, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, fraud prevention, and regulatory compliance.
When you access the 369jl platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data is used for security monitoring, platform optimization, and fraud detection.
We retain records of communications between you and the 369jl support team, including live chat transcripts and email correspondence. These records are used for quality assurance, dispute resolution, and regulatory compliance.
Note on Sensitive Data: 369jl does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health information, except where directly relevant to responsible gaming assessments.
369jl uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity documents |
| Identity verification (KYC) | Identity documents, registration data |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming services | Gaming activity data, account data |
| Fraud prevention and security | Technical data, transaction data, gaming data |
| Anti-money laundering compliance | Transaction data, identity documents |
| Responsible gaming monitoring | Gaming activity data, account data |
| Customer support | Communications data, account data |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
| Promotional communications (with consent) | Contact data, gaming preferences |
| Regulatory reporting | Transaction data, identity data, gaming data |
369jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
369jl processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
369jl does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
We share personal data with trusted third-party service providers who assist us in operating the 369jl platform, including payment processors (GCash, Maya, and banking partners), identity verification providers, game software providers, cloud hosting providers, and customer support technology providers. All service providers are contractually required to process personal data only on our instructions and to maintain appropriate security measures.
We may disclose personal data to PAGCOR (Philippine Amusement and Gaming Corporation), the National Privacy Commission, law enforcement agencies, or other regulatory authorities where required by applicable law, court order, or regulatory directive.
In accordance with Philippine anti-money laundering laws, 369jl may be required to report certain transactions and related personal data to the Anti-Money Laundering Council (AMLC) or other competent authorities.
In the event of a merger, acquisition, or sale of all or substantially all of 369jl's assets, personal data held by 369jl may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
369jl does not share your personal data with advertisers, data brokers, or any third party for their own marketing purposes. Your data stays within the 369jl ecosystem and its trusted operational partners.
The 369jl website uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to use certain features of the 369jl platform.
369jl retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
When personal data is no longer required for any lawful purpose, 369jl will securely delete or anonymize it in accordance with our data disposal procedures.
369jl implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 369jl will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
While 369jl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 369jl Login credentials and for notifying us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 369jl:
To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The 369jl platform is strictly intended for individuals who are 21 years of age or older, in accordance with the minimum legal gambling age in the Philippines. 369jl does not knowingly collect personal data from persons under the age of 21.
If 369jl becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the 369jl platform, please contact us immediately using the details in Section 14.
369jl primarily processes personal data within the Philippines. However, some of our third-party service providers — including cloud hosting and game software providers — may process personal data in other countries. Where personal data is transferred outside the Philippines, 369jl ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012.
By using the 369jl platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
The 369jl website does not contain links to third-party websites. All navigation on the 369jl platform remains within the 369jl.org domain. This Privacy Policy applies solely to personal data collected and processed by 369jl through the 369jl.org platform.
369jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via the email address associated with their account and/or by displaying a prominent notice on the 369jl platform.
The date of the most recent revision is displayed at the top of this page. Your continued use of the 369jl platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 369jl, please contact our Data Privacy Officer:
Data Privacy Officer – 369jl
Customer Support: Available 24/7 via live chat inside your 369jl account dashboard.
Email: [email protected]
Website: 369jl.org
Email addresses are displayed as plain text for informational purposes only and are not clickable links. For the fastest response, please use the live chat feature within your 369jl account dashboard. We aim to respond to all data privacy inquiries within thirty (30) days of receipt.
Six commitments that keep your personal data safe on the 369jl platform.
Every piece of data you send to 369jl — from login credentials to payment details — travels over an encrypted SSL/TLS connection. Your information is never transmitted in plain text.
369jl has a designated Data Privacy Officer responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and handling all data-related requests from players.
369jl does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is used only to operate the platform and comply with legal obligations.
All data processing at 369jl is conducted in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission of the Philippines.
You control your marketing communication preferences and cookie settings directly from your 369jl account dashboard. Opt out of promotional emails or non-essential cookies at any time.
369jl collects only the personal data that is genuinely necessary for account management, regulatory compliance, and platform operation — nothing more. We apply the principle of data minimization throughout.
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